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Terms & Conditions

All payments made to Taneja Marketing Group (TMG) for creative services—including but not limited to web design, branding, graphic design, marketing services, content creation, consulting, and related deliverables—are non-refundable once payment has been received.

Due to the custom, time-intensive, and intellectual nature of creative services, work may begin immediately upon receipt of payment. Accordingly:

All payments, including deposits, retainers, and milestone payments, are final and non-refundable.

No refunds will be issued for work completed, in progress, or scheduled.

Payments, Refunds & Access to Services

Access, Suspension & Payment Disputes

TMG reserves the right to restrict, suspend, or revoke access to any services, deliverables, accounts, or platforms provided if:

  • Payment is overdue, incomplete, or unpaid, or

  • A payment dispute, chargeback, or claim has been initiated.

 

During any active dispute:

  • Access to services, websites, files, hosting environments, or marketing platforms may be temporarily suspended until the matter is resolved.

  • Deliverables, credentials, or account access will not be transferred or released until all outstanding balances are paid in full and the dispute is resolved.

If a dispute is resolved in favor of TMG, access will be restored and/or delivered accordingly. If payment is not received or the dispute is not resolved, TMG reserves the right to:

  • Permanently withhold access to unpaid deliverables,

  • Terminate services, and

  • Pursue collection efforts or legal remedies as permitted by applicable law.

Ownership & Release of Work

Unless otherwise agreed in writing:

  • All work, files, designs, websites, and related assets remain the property of TMG until full payment is received.

  • Upon full payment, ownership or usage rights will be transferred as outlined in the service agreement.

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